RESIDENCIA UNIVERSITARIA LOPE DE VEGA
C/ Colegios, 5
28801 Alcalá de Henares, Madrid.
If you are a resident, please help us out by including your room number.
Take the Cercanias train to Alcalá de Henares. From the station, you should take a taxi which costs approximately 8€
ADOLFO SUAREZ MADRID BARAJAS AIRPORT:
Take a taxi from the airport. The cost is approximately 30€ to 45€.
The residence is situated in the heart of the city centre opposite the Parador. When arriving in Alcala de Henares, follow the signs for the Parador. Please note that there is no parking in the residence. The closest car park is at the Parador opposite the main entrance on Calle Colegios.
You can contact us by email firstname.lastname@example.org and by telephone on +34 91 144 16 57.
If it’s during the working day, you can come when you like! Otherwise, call us on +34 91 144 16 57 or send us an email and we’ll organize a visit for you. Our superb show flat is open from 10am to 2pm and from 4pm to 8pm Monday through Saturday.
It depends on you. Between 10 minutes and an hour. We are at your service to help you find the ideal accommodation.
Of course. However, we encourage you to come and get to know us so that you have a better idea of what the residence is like and see the installations and ambience for yourself.
We’ll visit the two types of room we have in the show flat a single and a twin room. We’ll also see an idea of the common area. And we’ll show you plans and photos of what the rest of the residence will be like when it is finished in the summer.
First, you have to complete the online application – click here to do this now: https://nexoresidencias.com/en/inscription
It’s a simple, 4 step process*:
*You can see all the steps relating to payments in the section “what are the payment dates?”
We need all this documentation before you move into the Residencia Universitaria Lope de Vega. You can send them scanned by email and bring the originals when you check-in.
The Residencia Universitaria Lope de Vega admits students from all universities and educational institutions. There are also places for students of public service examinations. You can apply for your place from January for the following academic year.
The Residencia Universitaria Lope de Vega has a minimum stay of 1 academic year (9 months), starting on the 1st of September and ending on the 1st of June at noon.
Yes, although the contract extension is not automatic and depends on summer groups. Please request your summer stays as soon as possible.
Yes. The academic year fee can be spread into monthly payments by direct debit. If you prefer to make one single annual payment, we’ll give you a 5% discount.
There are three concepts in terms of payment:
The payments are made in 4 steps:
Subsequently, the payments will be by direct debit in the first 5 days of the month.
Yes. Well, supposing that you don’t break anything – including the terms of the contract, especially the minimum stay requirement!
Full-board from Monday to Friday, all utilities and the use of the common areas. Cleaning, bed linen and towels. Fibre-optic internet, CCTV 24h, maintenance and a lovely management team.
Your take away Pizza … the laundry of your own clothes, photocopies and the carpark.
You can read it in the Terms and Conditions document.
Our Residence is mixed (co-ed) but the rooms are not. In twin rooms, both residents must be the same sex.
You can tell us your preference and we’ll try pour best but it’s a great big game of Tetris and we can’t always guarantee it.
In principle, you should arrive on the first day of your contract. If you want to arrive earlier, you should consult us in advance.
Your stuff! Your room is complete but bring a network cable, some hangers, nespresso….
Bed linen or towels. Too much stuff – you won’t need it. Nothing which makes too much noise.
Yes. We’ll also change them and wash them every week.
As long as you leave it as you found it, no problem. Otherwise we might have to charge for damages.
No. We love animals but… no.
Yes. There are two types of washers and dryers. One works with an App and you don’t need washing powder or fabric softener; the other is coin operated and you’ll need to provide your own washing powder and fabric softener just in case you have an allergy or if you just like the smell of your usual brand!
Yes. We will take your letters and packets. Please note cautiously the policy concerning the mail service in the contract.
Inside, no. It’s actually illegal. Smoking inside is strictly prohibited and can lead to disciplinary action and damage charges for repainting and decorating.
Yes. The Residence has a dedicated super-fast fibre-optic broadband connection. In your room you have a cable connection and there is WiFi throughout the building.
Not in your room. You can request permission to use the common areas. In any case, we’ll organise the parties as well!
Overnight guests are strictly controlled. You have to ask for permission and wait for confirmation from the building management. You should plan in advance for this..
No. There is no parking in the residence.
You can notify the maintenance team at reception or by email email@example.com
There is always someone to talk to. In your university there will be a student services department who can help you or the “Defensora de la Universidad” exists in the public universities. Our customer service team is also on hand for whatever you need. Unless it is an emergency, we’d appreciate it if you made an appointment.
Leave your room as you found it: completely empty and with no damage. Let us know a couple of days before your departure and we’ll arrange the check-out inspection. Leave the keys at reception and head off to the beach to have a great summer before coming back next year!
If you have rebooked for the following year, yes. You have to package up all your stuff in boxes clearly label them, and leave them at reception. The Residencia accepts no responsibility for items left in storage.