Information for Parents
We are very aware of the responsibility that we have as part of the life of your children in this crucial moment in their personal and professional development. What’s more, we know that for many of our residents it’s the first time that they’ll be living away from home. So you can count on our team who will answer your questions and resolve your doubts. We want you to feel comfortable and confident in your decision to leave your children with us.
Our commitment is to give you all the information you need so that you feel happy with your choice. We put a lot of care and effort into making your children’s university experience as good as possible, that they feel safe and comfortable in their new home.
CREATE EXCELLENT UNIVERSITY ACCOMMODATION
We are extremely proud of the quality of our service and look after every detail so that our residents can focus on their studies which is what really counts.
SAFETY AND BILLS
We want the university living experience with us to be as easy as possible, and to e as worry-free for parents as possible while your children are away from home. Therefore we start with their safety and security. For us, like you, the safety and security of your children is paramount so, apart from complying 100% with the obvious safety precautions you’d expect according to local legislation, we also have an exhaustive in-house inspection system. On the other hand, we have 24h staff and security measures including CCTV and electronic access control.
To make life easier, we offer an “all inclusive” package i.e. your children will never need to worry about food (we cater 3 meals a day 7 days a week – except in Claraval), we include all utility bills in our price (including our super-fast, super robust internet connection). We also include weekly cleaning of the rooms and change of bed-linen and towels. Furthermore, our residents can use all our common areas and study rooms as well as participate in our sports, cultural and social events programme.
YOUR CHILDREN’S NEW HOME
We want every resident to feel as comfortable as if they were at home, and we work on every detail to achieve this. But we also know that the best way to demonstrate this is for you to come and visit us. We are always delighted to meet you, show you around and clarify any questions or doubts you may have.